FAQs
Wall Stickers
How long will delivery take?
We are a small business based in Kent and aim to send your stickers the same day as the order.
How easy is it to install stickers myself?
Yes, it is very easy. Wall stickers are Peel & Stick. You can transform your room, and furniture in minutes. Also, all our products come with full instructions.
Can I apply stickers in fresh paint?
Stickers may not adhere to fresh paint (wait 4-6 weeks after painting so the paint can cure.
Can I change or cancel my order?
Please, contact us before your order has been sent.
+44 7798 637331
RETURNS INFORMATION
Returns
We accept returns on wall sticker sets for 30 days, but we do not accept customised wall sticker returns.
Please contact us within 7 days of receipt of delivery as you are aware you want to return the item. You can email us at:
hello@dellabella.co.uk
Itens Not Eligible For Return
Personalised and bespoke goods are bespoke and made to your specific requirements and are not subject to refunds or exchange unless damaged or incorrect spelling on our part.
Return Shipping
You will be responsible for paying for your shipping costs for returning your item.
***Shipping costs are non-refundable.
Eligible for a Return
To be eligible for a return, your item must be unused and in the same condition that you received it. Stickers should be in their original condition and packaging and must retain any tags that were attached.
Your item needs to have a receipt or proof of purchase.
Returns and refunds may be subject to up to a seven-day inspection period.
Returns that do not meet our policy will be sent back to you.
Refunds
Once we receive your item, we will inspect it and notify you that we have received the returned item.
We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 7 days, depending on your card issuer’s policies.
Best,
Della Bella UK